This privacy statement ("Privacy Policy") covers riad-essaada.com website owned and operated by riad-essaada (equally designed by "riad essaada","RiadEssaada", "riad-essaada.com", "we", "us", "our") and all associated services.

We use information you share with us for our internal business purposes. We do not sell or share your information to third parties. This notice tells you what information we collect, how we use it, and steps we take to protect and secure it.

Information we automatically collect:

  • Non-personally-identifying

Like most website operators, we collect non-personally-identifying information such as browser type, language preference, referring site, and the date and time of each visitor request.

We collect this to understand how our visitors use our service, and use it to make decisions about how to change and adapt the service. The collected data are kept strictly confidential and are solely used to improve the services we offer or could offer to you.

  • Personally-identifying

We automatically collect personally-identifying information, such as IP address, provided by your browser and your computer when you login to our site.

This information is collected for the following purposes:

  • To help prevent fraud and abuse;
  • To diagnose and repair network issues with your use of the site;
  • To estimate the number of users accessing the service from specific geographic regions.

 Information you are required to provide to us on registration:

In order to register for the service, you must give us your email address. We will use your email address to send confirmation of certain actions, such as when you change your password. We will contact you when it's necessary to complete a transaction that you've initiated, or if there's a critical or administrative issue affecting your use of the service.

Once you have created your account, you can choose to subscribe to certain events and have notifications of those events sent to you via email. You will be able to change your mind and opt out of receiving notifications via email at any time.

We will never sell or provide your email address or your other information to any third party, with exceptions as set forth below. 

Account contents 

While maintaining the site, our staff may need to view the contents of your account. This information will be kept strictly confidential and access limited to the strict need of maintenance.

Circumstances in which this is necessary include, but are not limited to: troubleshooting and diagnosing technical problems, investigating possible Terms of Service violations, payments, and legal compliance issues. 

Financial information and transactions

You can engage in financial transactions with riad-essaada.com to booking rooms or to purchase access to services as available on the website of riad-essaada.com. These transactions are optional. If you choose to purchase any of the services, you will be asked to provide financial information to complete the transaction. There are several payment methods available, each of which may require disclosure of certain personal and financial information.

We currently use renown platforms for the financial transactions such as to guaranty you the highest available level of safety.

In all cases, we collect this personal and financial information only as necessary or appropriate for the completion of the single requested transaction. Any additional personally-identifying but non-financial information you disclose during these transactions will be governed by the "Disclosure of personally-identifying information" provisions below.

Disclosure of personally-identifying information

We disclose personally-identifying information only to those of our employees and contractors who (i) need to know that information in order to operate the service and (ii) have agreed not to disclose it to others. Some of these employees and contractors may be located outside your home country. By using this website, you consent to the transfer of your information to them.

If all of our assets were transferred or acquired, your information would be one of the assets that is transferred or acquired by a third party.

We may disclose potentially personally-identifying and personally-identifying information when that release is required by law or by court order, or when we believe in good faith that disclosure is reasonably necessary to protect the safety or rights of us, third parties, or the public at large.

Special rules regarding children

The Children's Online Privacy Protection Act ('COPPA') requires that we inform parents on how we collect and disclose the personal information of children under the age of 13.

We do not permit children under the age of 16 to use our service. If your child under the age of 16 has mis-represented their age at account creation, please contact us via the contact formulary. After confirming your identity, we will remove the account. 

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use cookies to help us identify and track visitors, their usage of the website, and their website access preferences. We also use cookies to govern logging into your account.

Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the site, with the drawback that certain features of the site may not function properly without the aid of cookies.

We comply with European laws for cookies which oblige websites to inform the visitors about the collection of cookies. 

Confidentiality and security

No data transmission over the Internet can ever be guaranteed to be 100% secure. You use this service at your own risk. However, we do take steps to ensure security on our systems such as use of SSL.

Your account information is password-protected. We recommend that you choose a strong and secure password. We use encryption system to safeguard any transmission between your computer and ours.

If we learn of a system security breach, we will notify you electronically so you can take appropriate steps to protect yourself. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice, you should contact us via the contact formulaire.

Deleting your information

You can change or delete any optional information that you've provided us at any time. If you change or delete any optional information you've provided, the change will take place immediately.

You can also choose to delete your account entirely. If you choose to delete your account entirely, we will retain any personally-identifying information for a limited amount of time before removing it entirely. This is to allow you to undelete your account and continue using the service if you so choose. After this time, all your personally-identifying information will be removed entirely from our service, with the exception of any records we must retain to document compliance with regulatory requirements, and invoicing information if you had bought some services from riad-essaada.com

As part of the day to day operation of Riad Essaada, we will make regular copies of the data contained in the databases for backup purposes. These backups can potentially contain deleted data for several weeks or months. These backups will also be governed by the rules for disclosure of personally-identifying information.

Outside Business Vendors

From time to time, we may contract with outside vendors to provide business services that will assist us in administering and maintaining Riad Essaada

      

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